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Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods displayed at checkout.

How long does shipping take?

Shipping times vary based on your location and selected shipping method. You'll see estimated delivery times at checkout.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. Use this number to track your package with the shipping carrier.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy, please contact us to arrange a return or exchange.

How do I contact customer support?

You can reach us through the contact form on our website. We typically respond within 24-48 hours.

Do you ship internationally?

Please check our shipping policy for information about international shipping availability and rates.

How do I care for my LED lighting products?

Clean with a soft, dry cloth. Avoid harsh chemicals and excessive moisture. Follow any specific care instructions included with your product.

Are your products energy efficient?

Yes! LED lighting is highly energy efficient, using significantly less power than traditional lighting while providing beautiful illumination.

Still Need Help?

If you can't find the answer you're looking for, please don't hesitate to contact us. We're here to help!